If you are looking for a commercial cleaning company for your office, there are some things to keep in mind. Don't just choose the cleaning company other businesses in the building use for convenience or go with the company that offers the cheapest quote. While these may be great companies, you should do some research on your own to ensure the company fits well with your own preferences. Here are some tips for choosing the right office cleaning company.
Be Clear About Your Needs
Before you even contact office cleaning companies, come up with a list of what your needs and preferences are. This will be helpful when you are interviewing cleaning companies in order to find one that ca fulfill all your expectations. This includes the type of cleaning you need to be done, including special cleaning services like the exterior windows. Also, have a general budget you are going for, but leave some wiggle room. Create a schedule if you already know the frequency, days and times that work best for you. Some owners prefer early morning before the day begins while others like late nights after everyone has gone home.
As for References
Researching each potential office cleaning company to find out about their experience and specialties is a part of the process, but don't just rely on information they or their website gives you. Dig a little deeper by asking for professional references. They should have names and contact information for individuals or businesses they have provided service to in the past. Contact these references and ask how they liked working with the company, if the service was satisfactory, and why they no longer use the cleaning company.
Pay Attention to Their Customer Service
When you begin calling different cleaning companies, pay close attention to their customer service. This can tell you a lot about how they handle their business. If you are calling to set up an appointment, the first answering the phone should be friendly and cordial. Dealing with rude people now is a big red flag. If you have sent emails or calls to the cleaning crew or the manager of the company, and they keep going unanswered, it might be time to move on. You shouldn't have any form of contact ignored. You will be able to tell early on if it is going to be difficult getting a hold of or working with the company.
Get the Agreement in Writing
Whether you are hiring an office cleaning company (such as Spectrum Building Svcs.) to clean once a month for a short period of time or weekly for the next year, you need to have everything in writing. Make sure the company want to sign a contract, as that right there is a great sign to their professionalism and integrity. The contract should have details about the work to be done and the schedule you have set forth, as well as the payment information. It is meant to protect both you and the company, so it should be something you both agree to. Read the fine print of the contract instead of rushing to sign it.